I hope somebody can help me with this – I’ve uninstalled Loox from my apps and gone through all the code on my site to remove every instance of Loox I can find. Unfortunately, I still get a “Get $5” pop up on my home page every time I go to my site. As far as I can tell, this is a refer-a-friend promo they are currently running. It’s the last instance of Loox showing up on my site, and I can’t find where to go to remove this code. My website is tallywags.co and the theme says Exclusive 2.0 version 1.20.
Also, I tried to paste in some source code from the home page that referenced Loox, but the site didn’t allow it. If it helps let me know and I can send it.
Hello i need the exact same answer i have the same problem , could you please share here what lines to delete in the theme code so everyone can fix this by themselves thank you.
Hi, I was having the same issue as well. I fixed it by going into edit the code for my theme, and in the theme.liquid section all the way at the bottom there was 1 line that was from Loox and I deleted it and it solved the issue.
Inside your Shopify Themes menu, click on the “…” button and select “Edit code”.
Edit the theme.liquid file.
Find and delete the code below:
{{ shop.metafields.loox[“global_html_body”] }}> > Than click on the save button and check your home page it will be removed.> > if you have any issue or question than simply email us at admin@mzfmart.com
Im also having the same problem!! I loved this app when it was just a normal review app, before it turned into an upsell offer widget offering multiple offers that I cant seem to turn off. im getting emails from customers wanting all kinds of discounts that I didn’t offer. and its mildly embarrassing when i customer sends me a screenshot saying we offer a 10% discount for a referral to their friends and they get $0 incentive.
