Hey there, @Lux-barbie-bout
To be eligible to pause your store using either Pause or Pause and Build, your store needs to be on a paid plan and at least 60 days past the free trial period. If your store doesn’t meet these criteria, then you can’t pause your store.
You can pause your store in the following ways:
Let me know how this goes and if there is anything else I can assist you with, I’m happy to help!
All the Best,
Bo