How to remove random code from the bottom of every webpage?

Technical Q&A
1

Hello,

This random code appeared at the bottom of my website on every single page. I am unable to remove it for some reason and seen many people on here have the same issue. I was wondering if anyone is able to help. Thank you in advance.

Here is my website: http://tiahayek.com

Here is the code:

@font-face { font-family: ‘Montserrat-Regular’; src: url(‘//cdn.shopify.com/s/files/1/0457/3016/8999/t/3/assets/Montserrat-Regular.eot?572’); src: url(‘//cdn.shopify.com/s/files/1/0457/3016/8999/t/3/assets/Montserrat-Regular.eot??%23iefix&572’) format(‘embedded-opentype’), url(‘//cdn.shopify.com/s/files/1/0457/3016/8999/t/3/assets/Montserrat-Regular.woff?572’) format(‘woff’), url(‘//cdn.shopify.com/s/files/1/0457/3016/8999/t/3/assets/Montserrat-Regular.ttf?572’) format(‘truetype’), url(‘//cdn.shopify.com/s/files/1/0457/3016/8999/t/3/assets/Montserrat-Regular.svg%23Montserrat-Regular?572’) format(‘svg’); font-weight: normal; font-style: normal; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: antialiased; }

2

Hi @tiahayek

Would you mind if we requested Collaborator access and got this fixed for you swiftly? Collaborator permissions · Shopify Help Center

Cheers!

3

Hi Tiahayek,

This code is somewhere in the bottom of the footer.liquid or in the bottom of polymeric-offers in theme.liquid file. I have found that in the inspector but it will be hard for you to find it inside the theme code. Just need to remove all these lines of code.

Fonts-code.png
Fonts-code.png1911×1021 205 KB

4

Hi @tiahayek

When I take a closer look at the code you are referring to on your home page I can see that the ID for it is related to: “polymatiks-offers”.

Was this an app you recently installed or uninstalled? If you deleted an app from your app list without first ensuring the code for the app was removed from your theme it can create this kind of broken code experience.

Generally I recommend reinstalling the app, double checking their help docs and contacting the app devs to help you remove the code.