How to remove robots.txt block for the certain page - urgent

Store Design
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1

Hi everyone,

I’ve noticed that my Thank You page (https://www.varthagaminternational.com/pages/thank-you) is currently blocked by the robots.txt file on my Shopify store. Because of this, search engines can’t access or track conversions properly.

I want to remove the block for this specific page while keeping the rest of the robots.txt protections intact.

Could someone please guide me on:

  1. How to safely edit or override the robots.txt file in Shopify?

  2. The correct way to allow only this page to be crawlable (while keeping other restrictions as-is)?

  3. Whether this change can affect store performance or SEO in any way?

I’d really appreciate any code examples or detailed steps to update this properly.

Thanks in advance for your help! :folded_hands:

2

Looks like your robots.txt is already modified. So there was someone who knew how to do it.

But your page is not blocked by robots.txt – there is no matching rule.
It’s blocked by robots metatag:

Screenshot 2025-10-17 at 4.58.57 PM
Screenshot 2025-10-17 at 4.58.57 PM1207×516 118 KB

Why this was done and what code/app outputs this tag – I do not know.
I also do not know whether there is something worth indexing on that page?

The code is somewhere around here:

3

Hi!

Shopify blocks /checkout/ and Thank You pages on purpose in robots.txt, and this is normal. These pages are dynamic, customer-specific, and not meant to be indexed by search engines, so Shopify protects them by default.

:white_check_mark: Important: Even if the page uses a custom URL like /pages/thank-you, once it’s shown after checkout, it still loads inside the secure checkout flow and won’t be indexed.

Why you shouldn’t make it crawlable:

  • It can expose private order data.

  • It won’t help SEO (there’s no unique content).

  • Conversions are not tracked by indexing—use Shopify Analytics, Google Analytics, or GTM instead.

If the goal is conversion tracking, you don’t need search engine access. Instead, add your tracking scripts in:

Online Store > Settings > Checkout > Order status page (Additional scripts)

This is the safe and recommended way.

:white_check_mark: So in short:
You can override robots.txt.liquid, but it’s not recommended to unblock the Thank You page—it won’t improve SEO or tracking, and may create security/privacy issues.

Happy to share the override code if you still want to do it, but just wanted to explain the implications first!

4

Double @peterphilip’s points
Thank you pages are personal to the customer and should NOT be indexed. The only exception is when the “Thank you” page is something thanking the stores employees or for sponsor or general PR.
A search engine crawler has nothing to do with conversion tracking, that’s analytics.

Don’t muck with your SEO because of a lack of expertise.

5

Couple things

  1. It’s not blocked by robots.txt, this page in particular has a noindex metatag, likely because it’s a post-purchase page.
  2. You don’t need to index the page in order for GTM, Ga4, or Google Ads to track the conversion.