How to remove "sorry, there are no products in this collection"

Store Design

Topic summary

Users are seeking ways to remove the “sorry, there are no products in this collection” message that appears on their Shopify stores.

Proposed Solutions:

  • CSS Method (diego_ezfy): Add custom CSS code to the styles.scss.liquid file to hide the message using display: none !important. This reportedly worked for at least one user (Alex1510).

  • Language Editor Method (mardel): Navigate to Online Store > Themes > Actions > Edit Languages, find the Collections tab under General section, locate No matches, and leave it blank to remove the warning text entirely.

Current Status:

The discussion remains open with mixed results. While the CSS solution worked for some, multiple users (Daniel243, johnalet, rootedflowers, HueyPilot) report continued issues—either the fix doesn’t work for their setup or they cannot locate the necessary menu options in their Shopify admin. No definitive resolution has been reached for all cases.

Summarized with AI on November 22. AI used: claude-sonnet-4-5-20250929.
1

Hello there,

anyone can gently help How to remove “sorry, there are no products in this collection”

Much appreciated.

www.babyway.com.au/

Alex

2

Do this to fix it in 20 seconds:

  1. In your Shopify Admin go to: online store > themes > actions > edit code
  2. Find Asset > styles.scss.liquid (or something similar to this) and paste this at the bottom of the file:
.collection-product-list .grid__item p{
    display: none !important;
}

Please let me know whether it works.

Kind regards,
Diego

1 Like
3

Hello Diego,

It works. thanks a lot!

4

I’m glad to hear that, @Alex1510

Next time feel free to contact me personally, I’ll be happy to help.

Kind regards,
Diego

1 Like
5

Hi there! I still have this problem even if I copied that text. What can I if even this doesn’t work?

Thanks!

6

Hello diego_ezfy,

Please kindly assist me, I have this same issue where created collections are not displaying in my online store. I got the response, Sorry, there are no products in this collection.

Thank you

7

If this is still bothering you, it may just benefit you to remove the warning altogether.

From your Admin:

  • Click on Online Store, then click Themes.
  • In the Live theme section, click the Actions drop-down menu, then click on Edit Languages.
  • Click the Collections tab.
  • Under the General section, under No matches, let’s try leaving this space blank.
  • Once that’s done, click Save in the top right-hand corner of the page.
  • Check your website again and hit refresh. The problem should be solved.
8

Trying to do this, hoever when I go to themes I cannot find the actions button or menu you speak of

9

This is not working. Can you provide another solution?