How to remove the galery slider for customizable products in dawn theme

Technical Q&A
, ,
1

how can I disable the image slider for customizable products on my site?

cause whenever the click is registered for the Product Personalizer live preview the gallery slider is triggered.
I was told that to resolve the issue, you have to disable the slider for customizable products. I am not show to do that and what specific part of the code should I edit

2

Hey @bagfulofglitter

Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.

Best Regards,
Moeed

3

hi moeed, here is the link to it.

https://bagfulofglitter.com/products/signature-ring-test?_pos=1&_psq=signature+rings&_ss=e&_v=1.0

when I try to click the next photo another pops up

4

Hi, @bagfulofglitter
Thanks for reaching out to the community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.

I checked your page and found that product links such as:
https://bagfulofglitter.com/collections/white-gold/products/dog_-_paw_round_0-1ct_diamond_bracelet
However, your incorrect link looks like this:
https://bagfulofglitter.com/products/signature-ring-test?_pos=1&_psq=signature+rings&_ss=e&_v=1.0
The link you tested has a syntax error, specifically, it’s missing ‘collections,’ which causes the error.
You should review and correct it. Please let me know once it’s fixed.

I hope this answer addresses your question effectively. If you found it helpful, we’d appreciate a ‘LIKE’ for MooseDesk. If your issue is resolved, please mark this as 'SOLUTION’.

In the meantime, our MooseDesk Team is always here to help with customer support solutions. We’re passionate about improving your customer experiences through our Live Chat, FAQ, and Helpdesk App.

With MooseDesk, you can engage with customers through omnichannel support, manage inquiries with a robust ticket system, and provide quick responses.

MooseDesk_0-1728296531411.png
MooseDesk_0-1728296531411.png1600×900 185 KB

  • Or you can let customers resolve questions faster with in-built FAQ, Order tracking module, and more.

MooseDesk_1-1728296531761.png
MooseDesk_1-1728296531761.png815×1600 174 KB

Once again, keep up the fantastic work, and I wish you the best of luck in the future!