Main issue: Disable the product gallery slider (image carousel) on customizable products in the Dawn theme because clicks inside the Product Personalizer live preview trigger unintended slide changes.
What’s asked: Guidance on where and how to edit code to turn off the slider only for customizable products.
Actions taken: A helper requested the store URL (and password if enabled). The OP shared a product link and noted that clicking to change images causes another image to pop up.
Response provided: Another participant reviewed and asserted the shared URL is “incorrect” (missing “collections” in the path) and suggested fixing the link structure. Their reply included promotional content and two images; no code-level steps for disabling the slider were provided.
Current status: No confirmed solution or implementation details on conditionally disabling the gallery slider in Dawn. It remains unclear whether link structure relates to the slider-trigger issue. Discussion is open with key unanswered needs: code changes or theme settings to disable the slider on customizable product pages and avoid conflicts with the live preview.
Notes: Links and screenshots were central to the exchange; no code snippets were shared.
how can I disable the image slider for customizable products on my site?
cause whenever the click is registered for the Product Personalizer live preview the gallery slider is triggered.
I was told that to resolve the issue, you have to disable the slider for customizable products. I am not show to do that and what specific part of the code should I edit
Hey @bagfulofglitter
Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.
Best Regards,
Moeed
hi moeed, here is the link to it.
https://bagfulofglitter.com/products/signature-ring-test?_pos=1&_psq=signature+rings&_ss=e&_v=1.0
when I try to click the next photo another pops up
Hi, @bagfulofglitter
Thanks for reaching out to the community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.
I checked your page and found that product links such as:
https://bagfulofglitter.com/collections/white-gold/products/dog_-_paw_round_0-1ct_diamond_bracelet
However, your incorrect link looks like this:
https://bagfulofglitter.com/products/signature-ring-test?_pos=1&_psq=signature+rings&_ss=e&_v=1.0
The link you tested has a syntax error, specifically, it’s missing ‘collections,’ which causes the error.
You should review and correct it. Please let me know once it’s fixed.
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