How to remove the watermark on globo product options app?

Topic summary

Main issue: Removing the watermark/branding from the Globo Product Options app on a Shopify store.

Key points:

  • The original poster seeks a code-based way to remove the watermark and reports that Globo support hasn’t responded, with no apparent in-app option to disable branding.
  • Another user reports a different experience: there’s an in-app email link within the element-adding section; after contacting support via that link, Globo removed the watermark within about an hour.
  • A third participant suggests an alternative: the Easify Product Options app, stating it has no watermark on either free or pro plans and offers 26 option types. A screenshot was shared to showcase features (not essential to the resolution).

Outcomes and next steps:

  • No confirmed resolution for the original poster.
  • Suggested actions: try the in-app email to contact Globo support for removal; consider switching to an alternative app without watermarking if support remains unresponsive.

Status: Unresolved/ongoing, with conflicting reports on support responsiveness and no code-based solution provided.

Summarized with AI on January 11. AI used: gpt-5.

https://apps.shopify.com/product-options-pro

anyone know the code to remove the watermark/branding?

support does not respond to customer inquires at all

and they don’t give any option to remove the branding

Hi i recently added globo and they have an option to email directly from the section when you adding elements, they removed it within an hour or so

Hi @storeowner1234 ,

I recommend exploring the Easify Product Options app, free plan available, with no watermarks in either the free or pro plan :hugs: .

Moreover, the app boasts an impressive selection of 26 different option types, each equipped with rich features.