A store owner is experiencing unwanted white space appearing below the footer on two specific pages: the password reset page and the refund policy page. The issue makes these pages appear too short in height.
Problem Details:
Troubleshooting Attempts:
Current Status:
The issue remains unresolved. There’s uncertainty about whether this is a browser compatibility problem or a CSS/theme issue affecting page height on specific templates.
Hi I’m experiencing white space in the footer when I’m on the reset password page and the refund policy page. The page seems too short in height, causing this issue.
How can I fix it so that the footer is extended, but only for these two specific pages?
The pages:
And the second section is here:
I can’t attach a link, IDK why.
Thanks for the help,
Tim
I’m talking about this white sections:
When you open the links I sent you, scroll all the way down, and you should see that the footer bottom is white.
Got it! No worries, it’s only visible to the admin, not the visitors.
What do you mean? It’s not visible only to admins. I checked, and the store is publicly available, and I can see the white space on those pages. https://1049xn-ya.myshopify.com/account/login#recover
It’s probably the browser. I’m using Google Chrome, but I just checked the store in Microsoft Edge, and it looks completely zoomed in… so idk…
