My image banner is not the correct dimensions and so there is a large white space. Would like to remove the white space, could somebody help please? My website is junojane.co but this theme hasn’t been published yet. Thank you!
Topic summary
A user is experiencing unwanted white space around an image banner on mobile due to incorrect image dimensions. The banner is part of an unpublished theme on their Shopify store (junojane.co).
Proposed Solutions:
- Adjust the image banner’s custom settings:
- Modify the banner height to match the image height
- Uncheck “container desktop” option
- Try these built-in settings adjustments first before implementing custom code
Current Status:
- The issue remains unresolved as the problematic theme is not yet published
- Multiple helpers have requested the user publish the theme to provide accurate code-based solutions
- The user is hesitant to publish and asked about template code alternatives
Next Steps:
The user needs to either publish the theme for specific troubleshooting assistance or attempt the suggested custom settings adjustments independently.
Hi @kkayleighh , kindly provide your store URL please and if it is password protected, please share the password as well. Thanks
Hi @kkayleighh
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.
My website is junojane.co. It is not password protected but the theme I am using is a different one, and not yet published.
My website is junojane.co. It is not password protected but the theme I am using is a different one, and not yet published
I can figure out a solution by looking at the published website; if you don’t want to publish, then use the image banner’s custom settings for help.
For example like this:
Check banner height
Uncheck container desktop
If my reply is helpful, kindly click like and mark it as an accepted solution.
Thanks!
so does that mean i will have to change the banner height to match the image height? is there a template code that i can use?
thank you so much!
Hello,
My website is junojane.co. It is not password protected but the theme I am
using is a different one.
Cheers,
Kayleigh
Truly welcome @kkayleighh
Yes! First, try changing it with these custom settings. If it doesn’t work, then the last option is for me to provide the code. Just remember, I can only provide the code once you share the published URL of the website.
Thanks!
Hi @kkayleighh , thanks for reaching out.
Regarding your request, I checked and recommend you publish the Theme to check further.
I hope my information is helpful to you.
Liz