How to reply to customers questions for the app?

[Camweara]

I have been receiving questions from customers regarding our app to my email.

How can I see all these messages and reply?

Screenshot attached.

[Nia]

Hi, [email removed]Camweara!

In order to respond to any comments/reviews left for your store, you can go through to the following -

1. Log into your Partner Dashboard.
2. Click on App > Name of the app.
3. In the App actions drop - down, click View Shopify App Store listing.
4. Head to your Reviews section and click Reply.

We also have more information and tips for responding to app reviews/comments here.

[Camweara]

Hi,

Do you mean this? I don’t see the messages from customers here.