How to resize/fit pictures from manufacturer's of our products to sell

Technical Q&A

Topic summary

Main issue: how to resize product images obtained from manufacturers (via email or their websites) and how to reach live support. The original poster seeks a chat-based support contact.

Key guidance: A responder provides the Shopify support link and clarifies support scope: Shopify support covers platform issues but not doing product asset management (preparing images for a store). Expect generic guidance rather than hands-on work.

Resources suggested:

  • Shopify Image Resizer (simple, one-image-at-a-time tool).
  • Shopify Admin image editor (built-in editing in the dashboard).
  • Forum searches for “resize images” and apps from the Shopify App Store for image resizing.
  • Desktop software for batch editing (e.g., IrfanView), which edits multiple images at once.
  • Shopify Experts directory to hire help or a service.

Outcome/status: No step-by-step solution provided; links and options were shared. Next steps are to try the listed tools or hire an expert. Discussion remains open without a confirmed resolution.

Summarized with AI on February 7. AI used: gpt-5.
1

We need to learn how to “resize” pictures that we get from our product manufacturers through email from them and sometimes just taking them off their website.

I want to “chat” with a support person as I have in the past but cannot find a way to connect.

Please help!!!
Thanks.

2

To contact shopify support https://help.shopify.com/en/support

Shopify support is for platform issues they do not do the work for a business on things like product asset mgmt.

So support will typically just give you a form answer that contains stuff like: