i need help solving this messge
it says:
Your Shopify Pay ments account is on hold
Your store can’t accept new orders with Shopify Pay ments.
Hey, @osmallc ! Welcome to Shopify Community!
I’m sorry to hear your Shopify Payments account is on hold. In order for us to investigate this issue, we’ll need to access your account. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
After visiting the link and logging in, you’ll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you’ll be able to find the options for support below the help docs that are presented to you.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!