Hi there,
Is there any way to overcome my address verivication please as i have submitted it more than once. I wouldnt want my shopify payments to be on hold.
Thank you so much
Teyshon.
Hi, @Teyshon .
Greetings and thanks for posting.
In order for your Shopify Payments to have the hold removed you must provide proof of address in the form of a utility bill or bank statement. Please note, the bill or statement was not be more than 6 months old, and must be in color with no corners or edges cut off, or any information blacked out/removed.
I hope that helps! If not, please reach out to our live support team for more assistance. visit our Help Center and log in to your account to create a support request through live chat, email, or callback. Once you have logged in to your account, type your request in ‘Ask about a topic’, scroll down to ‘Get Support’, and then click ‘Continue.’
Best of luck!