I am trying to use the retail barcode labels app, and have been able to generate barcodes. After that, when I follow the prompt to finish setting up the label template, I get a “this page can’t be loaded right now” screen and am unable to finish setup. I have the basic plan, and have inventory set up but not SKUs. What do I do to get through this? The goal is to use barcodes for online order fulfillment.
Topic summary
Issue: Retail Barcode Labels app generates barcodes but fails when completing the label template setup, showing “this page can’t be loaded right now.”
Context: Store is on the Basic Shopify plan. Inventory is configured, but SKUs (Stock Keeping Units—unique product identifiers) are not set.
Goal: Use barcodes to streamline online order fulfillment.
Key uncertainties:
- Whether the absence of SKUs impacts template setup.
- Whether the error is related to app limitations, plan restrictions, or a temporary loading problem.
Current status: No resolution or workarounds provided in the thread. No actions or decisions recorded.
Open/ongoing: The user seeks guidance on how to complete template setup and ensure barcodes work for online order fulfillment. No replies yet; core questions remain unanswered.