i own a domain , unboxd.co.za
when i try add it to my shopify account, it says it has already been linked to another store.
Please could you urgently assist in releasing the domain.
Hi, @jmodlinneza !
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.
I understand that you are trying to link your domain to your Shopify account, but are unable to as it is linked to another store. This can be caused because the domain is currently still considered connected to a different store, in our system.
In this case, we’ll need to access your account in order to gather more information about the state of the domain. While we’re not able to provide account-specific support via Community Forums at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account to create a support request.
Feel free to reply back to this thread with any questions or updates and we can continue our conversation further!