Hello,
I wanted to add ebay as a sales channel but I get the following error :
What can I do ?
Hello, @Hanabin .
Elias here with Shopify Support. Thank you for reaching out.
I understand you’re running into an error with connecting to the eBay sales channel. While the eBay sales channel is fully supported by the third-party developers, this issue also seems to be occurring on their end based on your screenshots. To resolve this, I’d recommend reaching out to our eBay Partner’s support and you can reach out to them directly using the following methods:
Email: support@connectebay.zendesk.com / help@connectebaysupport.com
Phone: 1 (855) 411-3376
Our Support team would also be happy to assist you with this; however, our ability to support this issue may be limited if this is indeed happening on eBay’s side. While I’m also unable to provide account-specific support via the Shopify Community at this time, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center and log into your account to create a support request.
I’d love to know if this helps point you in the right direction on getting this issue resolved. Keep me posted!
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