How to resolve Google Merchant Center product approval errors?

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1

Hello, apologies if I choose the wrong subcategory to ask my question.

In Google Merchant Center all my products are “approved”. However when I randomly click a product I often see errors like “product title under review” etc. Same goes for Shopify, all of my products are “approved” yet a bunch of them require my attention. How do I fix this?

2

Hi @Bramm

No need to apologize. You’re in the right place for such questions!

  • For Google Merchant Center: Product title under review usually means Google’s algorithms are verifying if your product titles comply with their guidelines. If your products are approved, ensure your titles accurately describe the product and don’t contain prohibited details like promotional messages or all caps and you’ll be fine.
  • For Shopify: Your products may need attention due to a violation of Shopify’s Acceptable Use Policy (maybe copyright issues). So double-check and ensure your products adhere to Shopify AUS.

I hope that this helps!

3

This is most likely related to demand gen, does it say that? If yes, and you are not using demand gen, then ignore. Or if it bothers you, then request a review.

The reason you see this, and everyone else is because the bot that detects these issues is flawed, it’s a new bot and does not understand context. So some keywords are a false positive.