How to resolve localization issues with gift cards?

Hello!

I just set up and customized a gift card and everything works fine except for troubles with the localisation.

I sent myself test mails for both the German and English gift code mails. The German one (local language) worked perfectly fine:

and when I click the link the page it also looks as it should:

The English mail is fine except for showing me the standard picture instead of my custom design:

Which is an issue I could live with (but if you can tell me how to change it, I’ll gladly take it), but when I click on the link, I get the German version of the gift code page again.
The link says “preview?shop_route_locale=en” at the end but it still doesn’t work.
I use T Lab for my translations which works perfectly fine for anything else. I also checked if there are English translations for the gift card text in the app and there are.

I can’t really use the gift card option if it won’t work for my non-German speaking international customers. Can you help me out?

If needed: my theme is Minimal.

Thank you,

Maren

Hi,

I have the same issue with gift cards. Any luck with solving this locale problem? URL parameter doesn’t change the locale :disappointed_face:

Hi there,

Would love to know how to solve it. It’s a huge issue for me.

Any tips?