I dropship so the inventory is held at cj dropshiping so instead of it
being under that location it’s under my location and yes I am the store
owner and I do not have nay inventory at my place .
Topic summary
A store owner using CJ Dropshipping encountered a checkout error: “Your payment couldn’t be processed because your order total has changed.” This occurred after removing their personal address from shipping locations.
Root cause:
- Products were mistakenly assigned to the owner’s personal location instead of the dropshipper’s location
- The owner has no physical inventory and shouldn’t be listed as a shipping location
- Removing the location caused order total calculation issues at checkout
Recommended solution:
- Create a second location using the dropshipper’s (CJ Dropshipping) address
- Transfer all inventory to this new location
- This ensures accurate shipping cost calculations and prevents checkout errors
The issue remains unresolved pending the store owner’s implementation of the suggested fix.