Hello,
Since today my webshop is offline with this error DNS_PROBE_FINISHED_NXDOMAIN. I have an domein with GoDaddy. In domein settings under domeinname says Not Connected. What can i do to fix this asap?
Hi @Hermanoo
I would recommend signing into your Godaddy account and ensure that the domain is fully up to date and has the correct DNS settings in place. Any DNS changes can take up to 48 hours to take effect, so if you have made changes you will need to give it some time to ensure it worked.
If you need to review the steps for connecting a domain to Shopify, you can find that information here: Connect your third-party domain to Shopify manually · Shopify Help Center.
If you believe that the domain is setup properly on GoDaddy don’t hesitate to share a screenshot of your entire DNS setup and I can help you confirm that.
Hi Shay,
i just did that. The ip adress was not pointing to Shopify, so i changed it. Hope this is the solution. I will accept your message as a solution when the problem is fixed.
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