Hello, I have a problem that I accidentally deleted a recurring payment on the paypal website and now I can’t pay for the store. What should i do?
Hi [email removed]Banan1
If you accidentally deleted a recurring payment for your Shopify store on the PayPal website and are now unable to pay for your store, you can follow these steps to resolve the issue:
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Log in to your Shopify admin: Go to the Shopify website and log in to your store’s admin using your account credentials.
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Navigate to the Billing section: In your Shopify admin, click on “Settings” and then select “Billing” or “Billing & Payments.”
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Update payment method: In the Billing section, you should see the option to update or change your payment method. Click on that option.
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Re-add PayPal as a payment method: In the payment method settings, choose to add a new payment method and select PayPal. Follow the prompts to connect your PayPal account to your Shopify store again.
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Verify and activate recurring payments: Once you’ve re-added PayPal as a payment method, check the settings to ensure that recurring payments are enabled. This will allow your store’s payments to be processed automatically.
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Contact Shopify support: If you encounter any difficulties or need further assistance with reactivating recurring payments, it’s best to reach out to Shopify’s customer support. They will be able to access your account details and help you resolve the issue.
Hope my solution works perfectly for you.
Cheers!
Oliver | PageFly