Hey, I’ve just updated the Prestige theme and it has removed the review widget we were using before. Please see attachments of before and now. Can I add this back on?
Before
After
Topic summary
A user updated their Prestige theme and lost their product review widget that was previously displayed. Screenshots show the widget visible before the update but missing afterward.
Diagnosis:
The issue likely stems from custom code or app integration not transferring to the updated theme version.
Suggested Solutions:
- If using a third-party review app, re-enable it on the new theme through the app settings
- If the widget was custom-coded, the code needs to be manually added back to the new theme files
Status:
A community member offered to help implement the necessary code changes if the user cannot resolve it independently. The discussion remains open pending the user’s response about whether they’re using a review app or custom code.
Hi @Aaron44brands It seems like some code from your old theme didn’t carry on to the new theme, so you need to add that code in new Theme.
Are you using any 3rd party app for showing the reviews on the store, if yes then please first try to enable the app on the new theme, may be this can solve you issue. If this will not solve the issue then you need to add the code.
If you will unable to implement the same then I’m happy to do this for you, let me know. I can implement the code changes so that this will work well for you.
Hopefully it will help you. If yes then Please don’t forget hit Like and Mark it as solution!
Best Regards
Sahil