@Wildfood we have what might be a marginally better way to do your current workflow using our current app, but are still working on a more streamlined user experience. Stock would be deducted correctly in this case from the base product, here is a short video - https://www.youtube.com/watch?v=Olmt7Xisirg.
For any other merchants reading this, we’re still working on a solution that will hopefully address this and hope to have something by around Q4 of 2021.
I just wanted to let you know that we have read through your feedback and I understand that being able to weigh your products and sell by their weight is important for your business. There isn’t a way to sell products by their measurement/weight in the Shopify admin. You can create multiple product variants, so that your customer can choose a variant of your product and place that in their cart. This might not always be ideal, as I know some products don’t weigh in exactly as a whole amount. If you would like to use this option, we have the steps in our help doc to create product variants here: Adding variants.
The next option I would recommend is to use apps listed in our App Store that will allow you to add your measurement/weight prices and sell with them here: Unit Pricing Apps. I did some digging, and it looks like IzyUnit: Price Per Unit by SPEAZ would be a great option if you’re looking for a budget-friendly app to use.
I know this isn’t ideal, but these apps will help you sell by your specific measurement so that you can continue moving forward on your store. Since these apps are made by third-party developers, should you have any questions or comments, please reach out to the third-party developer directly using the information under the “Support” section of the app’s page.
I have forwarded your feedback to our developers. If we move forward with this feature, we will list it in our changelog or announcements page. Thanks again for your feedback. Please share anything you would like to add and I can add it to this list of feedback.
I have read this and other discussions and am not seeing where a complete solution is in place.
To explain, we sell pre-packaged meat products. Example would be 1lb packages of ground meat. We sell this both through online store as well as direct POS at markets, etc. As an example, we would charge $6.67 per pound for ground beef. At the POS, the individual package may weigh .89lbs. I need to be able to charge the customer .89 of the $6.67 per lb price point. I also need for when the sell transaction completes, the customer’s receipt display that they purchased .89 lbs of ground beef as well as have a manner in which Shopify Inventory understands that I just sold 1 “unit” of ground beef to make inventory adjustment. So instead of having 347 “1 lb” packages of ground beef, I now only have 346.
My current work around method is creating separate POS products in my store (tagged POS and only available in the POS sales channel and does not track inventory) and my unit value for charge and cost are 1/10th lb products. From my example above, in the POS sales channel, I have ground beef with a unit charge of .67 If a customer purchases a pkg weighing .89 pounds, the receipt will show they purchased 8 units (rounding down so customer doesn’t overpay but at same time, we are losing money because I have no other way to accurately charge). The second issue is that we now 2 “ground beef” products in our store with online sales channel “ground beef” being tracked for inventory. We have to manually track POS sold items and manually update Online inventory to reflect sold units.
Please respond and timely. We have literally lost $350 in the last 4 weeks because we can not accurately charge to the 1/100th decimal value. We also spend several hours trying to reconcile inventory totals.
The ideal solution would work 1 of 2 ways: create a separate line item for each pkg sold regardless they are the same unit (i.e. - ground beef) capturing the weight for each pkg., or 2) ask how many units of 1 product are being purchased and then capturing the pkg. weight of each unit or total weight of all pkgs (receipt would show 3 units(pkgs) for total of 2.95lbs). The pkg totals would then subtract from appropriate inventory product.
We can handle everything you describe on the POS side and show the exact weight on the customer receipt as well. For deducting inventory, please send us an email after you install our app letting me know it’s you, and we’ll change our back-end for your store to deduct based on “each” instead of by pounds.
We also have a feature to keep your online and in-store inventory synced - you’ll receive a welcome email with a setup video after you install our app that outlines how to use this feature.
I will give it a try. From what I could see from your apps link, there were a couple things that didn’t appear to line up for me, but as you stated above, with some “backend” work, it could perhaps meet the needs we have. Thanks for responding and reaching out.
We have installed and used sell by weight app for the past several months. Their team is very quick to respond and are extremely helpful. To summarize, this product is working for us. We have 2 versions of the same product. Let me explain by giving example. We sell ground beef in approx. 1lb tubes. With the online store, we have a product that assumes 1lb per pkg and this product is only available in our online store. We have the same product in our POS sales channel with different name and tags where at time of sale, you enter the weight of the product. The customer is charged the actual weight X the per lb price point. The app also recognizes that 1 unit of ground was sold and adjusts inventory in both the online version of product as well as the POS product.
I’m sorry to resurrect an old thread here but I use a work-around in the POS app that’s a bit clunky but has worked for me for a couple of years. Today however, I received an email from Shopify to say that the feature that I use for the work-around is being removed from the App on 18th September - happy birthday to me I guess!
What I do currently is price all of the items that are sold by weight (meat, fruit & veg, fish etc) at a price that is unlikely to be reached by a single customer (i.e. £999) then use the price override feature in the POS app to input the correct price (due to a limitation of the app to be able to override the price upwards). OK so this messed up a lot of metrics such as discounts etc but at least it allowed me to sell by weight. Unfortunately this is a good chunk of the sales in my bricks & mortar store and now with this feature being removed I either have to worsen my customer experience even further and create even more room for error at the till by adding an extra calculation to discount by an amount rather than just entering a figure read from the scales or I have to purchase yet another third party modification to what should quite frankly be core functionality.
I genuinely hope that Shopify developers have thought about the impact removing a feature has on your customers. Having been a software developer / development team manager for 30 years, I don’t think this is unreasonable question to ask your teams. I honestly would never have let any of my development teams make a decision like this without first gathering some data from customers and I am now seriously considering a shift to another platform. Don’t get me wrong I like the product and there have been some great improvements recently but constantly finding work-around to do basic functions while the development teams go off working on the next “shiny thing” is frustrating.
Thanks for that - I’m aware of this App but we are a very small rural community store in Orkney with an extremely small footfall so costs are important to us. I decided on Shopify because it let me keep costs low but I’ve found to do some fairly basic things I’ve already had to install several third party apps which all come with a monthly subscription. This means that the thing eating into my profits most at the minute is a combination of Shopify and all of the the third party apps.
As I said above, I have been in software development for most of my life so I’ve just made the decision to move everything over to Magento Community Edition which I have plenty of experience with - that way I can get all the features I need and my costs will be much lower.
We are very similar in regards to size and budget. With all sincerity, this app saved us money due to being able to charge by weight down to the 1/100th of weight. The support team is fantastic and quick to help when needed. Well worth the monthly nominal fee. I am not part of or have any interest in the app company. I am a customer that has nothing but good things to say about the product.
I appreciate that and if it was only the one app I needed I wouldn’t have any concerns about spending the monthly fee. Unfortunately though, we already pay for several apps and the combined costs is way more than the monthly fees for other systems that have all of the features out of the box.
For a limited time we’re offering merchants a 60 day free trial of our app in exchange for your help in testing the app and providing helpful product feedback as we finalize its functionality. We look forward to serving you!
Happy to be a beta tester for you, I’ve already connected to the 60 day free trial but I’m not sure if this works with POS - just going to play around with it for a bit now.