How To Send An Automatic First Message To Begin A Chat With Every Single Customer Who Views My Store

Shopify Apps

Topic summary

A store owner is seeking a way to automatically send an initial chat message to every customer who visits their Shopify store.

Goal:

  • Send a simple greeting like “Hey, how can I help you?” to all visitors
  • Increase customer engagement and build trust through proactive communication

Current Status:

  • Question remains unanswered
  • No specific app recommendations or solutions have been provided yet
  • The store owner is looking for Shopify app suggestions to implement this automated chat functionality
Summarized with AI on November 13. AI used: claude-sonnet-4-5-20250929.
1

How can I send an automatic first message to begin a chat with every single customer who views my store?

Website: https://empiricalwater.com/products/empirical-water

Looking to send a simple “Hey, how can I help you” type of message to increase engagement and trust.

Thanks