How to send reminders for orders ready for pickup after 3 days?

I’m trying to create a flow to send customers a reminder that their order is ready for collection 3 days after their order was picked.

Doesn’t even need to be a reminder, it could just send me a spreadsheet with all the orders waiting for collection for more than 3 days.

I’m trying to set up the conditions. The first is “status equals to ready_for_pickup”.

But then when I try to define the date range, the app doesn’t let me use any kind of formulas or regular expressions to retrieve orders that are ready for pickup for more than 3 days.

Any suggestions?

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@leocesario

I have not tried to use the “Wait” action yet but that seems to be what you want.

You would have it wait for 3 days then check to see if it has been fulfilled and if not send the customer a reminder.

Hope that helps!

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Im looking for kind of the same thing - more info on how to use Wait and then using the condition READY_FOR_PICKUP to trigger a Shopify email reminder to customers to pickup their stuff at our store - but I cnat quite figure it out …

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You cannot use the Wait step to wait for a specific event.

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Good times

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Is there a workaround for this? I want to use fulfillment status changing to “ready for pickup” as a trigger or condition (not necessarily with any sort of time threshold like the original poster) but also haven’t been able to figure out how to do that.

The original use cases is likely possible by just doing Trigger → Wait 3 days → Check conditions. Run code may also help if they need to check compare dates.

Not sure about your use cases as it’s too vague