How to send reminders for orders ready for pickup after 3 days?

Topic summary

Goal: Automate reminders (or a report) for orders still “ready_for_pickup” after 3 days.

Key constraints:

  • The Flow condition builder doesn’t support formulas/regex to filter by “ready for pickup for >3 days”.
  • The Wait step cannot wait for a specific event; it only delays by time.

Proposed approach:

  • Use a time-based sequence: Trigger → Wait 3 days → Check conditions (e.g., status still READY_FOR_PICKUP / not fulfilled) → Send customer reminder.
  • If precise date comparisons are needed, use a “Run code” step to compare timestamps after the wait.

Open questions/requests:

  • How to directly trigger on “fulfillment status changed to READY_FOR_PICKUP” was asked; no concrete workaround was provided in-thread.
  • Guidance on configuring the Wait + READY_FOR_PICKUP condition to send a Shopify email was requested but not fully detailed.

Status: Partial guidance provided (time-based wait then condition check, with optional code step). Event-based waiting is not supported. The thread remains open with unresolved details on triggering specifically from the status change and exact Flow configuration for emails.

Summarized with AI on December 12. AI used: gpt-5.

The original use cases is likely possible by just doing Trigger → Wait 3 days → Check conditions. Run code may also help if they need to check compare dates.

Not sure about your use cases as it’s too vague