how to set up a notification when an order isn't delivered after a number of days?

Retired Boards Appdev Fulfillment Api

Topic summary

Goal: Set up a notification if a fulfilled order is not delivered after a set number of days.

Key points:

  • The OP wants an alert when delivery fails “for whatever reason” after fulfillment and couldn’t figure it out in the Shopify Flow app.
  • Suggested approach: Create a Flow that triggers on “order created,” waits a specified number of days, checks the fulfillment status for “delivered,” and if not delivered, sends an email notification.
  • A follow-up asked how to implement this specifically.
  • The responder declined to provide detailed free guidance and offered paid assistance instead.

Status and outcomes:

  • No step-by-step configuration or concrete Flow setup was provided.
  • The question remains unresolved with no confirmed solution or finalized workflow shared in the thread.
Summarized with AI on December 18. AI used: gpt-5.
1

Hi,

an order is marked as fulfilled.

how can I get such a notification in case the delivery fails for whatever reason?

I tried to look at the shopify flow app and cannot figure out how to do it.

1 Like
2

You’d want to set up a flow that triggers on order created, waits a few days, then checks the fulfillment status to see if it’s delivered. And if not, send a notification email.

3

how would that work?

1 Like
4

My ability to provide free support here is limited but if you’re interested in additional help on a paid basis see the link in my signature.