How to set up a simplified local pickup option at checkout?

Payments + Shipping & Fulfilment
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Topic summary

A merchant is seeking a streamlined checkout feature that allows customers to select from multiple free pickup locations—specifically third-party partner businesses that don’t hold inventory.

Current Situation:

  • Using a third-party app that works but is clunkier than desired and likely includes added fees
  • Current workflow: pack orders at home office, deliver to chosen pickup location, then email customer when ready

Goal:

  • Simple, seamless pickup location selector at checkout (similar to what other web providers offer)
  • Enable servicing multiple small townships while promoting local partner businesses

Status: This is a repeat request; the desired native feature hasn’t been implemented yet. The merchant is asking again for this functionality to be added to the platform.

Summarized with AI on November 13. AI used: claude-sonnet-4-5-20250929.
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Hi,

I know I have asked this in the past but doesn’t look like it’s been added so asking again. I am looking for a simplified pickup location option where a customer can choose a FREE pickup location listed at checkout. These are 3rd party businesses that have agreed to be pick locations for me. This allows me to service multiple small townships in the area as well as promote other small businesses. These business do not stock the inventory so the current set up does not work for me. I pack the orders at home office, then take them to the pickup location, send an email to the customer letting them know their order is ready for pickup. I currently am using a 3rd party app which is doing the job but is a bit clunkier than I’d like and I’m pretty sure they have added a fee so I’m also paying for it.

I’m looking for a simple and seamless choice at checkout, which I have had in the past with other web providers so know it’s possible.

thanks Candice with Ink Drinker’s