How to set up SMS authentication during customer registration for Shopify

Retired Boards Appdev Authentication

Topic summary

A Shopify Plus merchant wants to implement SMS-based authentication using phone numbers during customer registration to uniquely link accounts and devices.

Current Challenge:

  • The new Shopify customer accounts do not natively support SMS/phone number OTP during registration
  • The miniOrange app was considered but only supports OTP via email, not phone numbers
  • Email-based verification is problematic as it requires users to leave the site to check email

Community Response:

  • Multiple users are seeking the same SMS authentication solution
  • One user specifically requests Shopify add SMS code login functionality, noting their older customer base struggles with email-based codes and basic browser navigation

Status: The discussion remains unresolved with no working solution identified. Participants are asking each other if anyone has found a viable app or method to enable phone-based SMS authentication during registration.

Summarized with AI on November 4. AI used: claude-sonnet-4-5-20250929.
4

Agreed! The email code login is not ideal. It requires the user to leave the site to open their email. We have an older customer base, and some don’t even know how to copy and paste or understand how to use tabs in their browser LOL

PLEASE ADD SMS CODE LOGIN to New Shopify Accounts.