How can the variant TITLE or Label also show in the order dtails? I sell his and hers sets. So if a customer chooses “His Size”: 8 and “Her Size”: 5, I only see 8/5, as well as the customer only sees 8/5 at checkout. It creates friction for them, and confusion for me when trying to fulfill. How can the label or title also show both at checkout AND in the order details?
Topic summary
A merchant selling “his and hers” sets faces confusion when variant options display only as values (e.g., “8/5”) without their labels (“His Size: 8, Her Size: 5”) in both checkout and order details.
Current Limitation:
- Shopify’s admin interface cannot be customized to show option labels alongside values natively.
- Feature requests should be submitted directly to Shopify support.
Proposed Solutions:
-
Restructure Product Options (simplest approach):
- Change option values from “6/7/8” to “His size 6/His size 7/His size 8”
- May cause compatibility issues with existing apps or fulfillment systems
-
Add Line Item Properties (requires coding):
- Use custom theme code to append label information to cart items
- Would display as: “Product title / 8/5 / His size: 8, Her size: 5”
- Provides better compatibility but needs technical implementation
- A tutorial exists for older themes, though custom development may be needed for modern themes
-
Custom Dashboard Solution:
- For businesses with specific needs, consider building a custom admin dashboard
Shopify does not have a way for the admin be customized like this.
Contact shopify support to log actual feature requests.
If a business has specific dashboard needs then custom dashboards should be pursued.
The crudest fix is to apply line-item-properties(LIPs) to items in the order from the frontend theme(online-sales-channel), or separate cart attributes , or overload the cart note.
It can depend on how products are setup leading to this problem in the first place, such as not giving productOptions full descriptive values.
To DIY line-item-properties , see here though the tutorial is unsupported and meant for vintage themes not newer OS2.0 or horizon based themes.
https://community.shopify.com/c/shopify-design/product-pages-get-customization-information-for-products/td-p/616503
To just get the customization , reach out to me for services,
click profile pic on forum for options.
Depending on your setup you may consider updating your options and values from:
"His size": 6/ 7/ 8 to
"Size 1": "His size 6"/ "His size 7"/ "His size 8"
And from
"Her size": 4/ 5/ 6 to
"Size 2": "Her size 4"/ "Her size 5"/ "Her size 6"
This way it’ll look better in Admin and Checkout, but may be incompatible with your apps/fulfilment.
And yes, you can also push full info with labels in Line Item properties – would require some custom coding, but would give you most compatibility.
So it will look like
Product title
8/5
His size: 8/ Her size: 5