My client theme dashboard cannot show this part I wonder know why.
where did i miss or lack of some permissions?
Topic summary
Issue: The Web Performance/Web Vitals section is not appearing in a client’s Shopify theme admin (image provided).
Likely causes and requirements:
- The account needs the “Reports” permission to view web performance reports. Without it, the section won’t show.
- Reports aren’t instantaneous; they require sufficient real traffic after the theme is published. If the theme is newly published or has low traffic, data may not be available yet.
Documentation location: Web performance is documented under the Online Store (online sales channel), not as a top-level “Themes” topic, which can make it harder to find.
Recommended actions:
- Verify the user has Reports access in Shopify permissions.
- Publish the theme (if not already) and drive real traffic to generate data.
- Use Shopify’s guide on viewing web performance reports for exact steps: help.shopify.com/en/manual/online-store/web-performance/web-performance-reports#view-reports.
Status: No confirmed resolution; guidance provided to check permissions and wait for data.
Permissions for reports is required , read the friendly manually thoroughly they’ve buried a ton of info all other the place making it hard to find. Like web-vitals/performance isn’t even a top level chapter for the themes docs it’s up a level for the online-sales channel
Then generally needs to be enough actual real data to show anything it’s not some instantaneous magic it needs real traffic AFTER a theme is published.
https://help.shopify.com/en/manual/online-store/web-performance/web-performance-reports#view-reports