Hi Lizzy
i have respected all these points and still have this message. What can be another bug ?
- En-tête CSV non valide : en-têtes manquants : Title.
Topic summary
CSV product import fails with the error “En-tête CSV non valide : en-têtes manquants : Title,” indicating Shopify cannot find the required Title header.
Key guidance from Shopify support:
- Use the official sample CSV template to ensure correct headers and structure.
- Avoid Excel, which can adjust CSV formatting; try Google Sheets, Numbers, or OpenOffice.
- Export as .csv with UTF-8 encoding so Shopify can read all characters.
Outcome to date:
- The original poster resolved the issue by switching from Excel to Google Sheets; import then worked.
- A later participant reports the same Title header error despite following the above steps, sharing a screenshot, so their case remains unresolved.
Notes and terms:
- CSV (comma-separated values) is a text format where columns are separated by commas; exact header names and order matter for Shopify.
- UTF-8 is a character encoding required by Shopify imports.
- Screenshots provided show the error message and CSV layout; they support the diagnosis of header/formatting issues.
Status: Partially resolved; ongoing for the second user without a confirmed fix yet.
