How to stop bot visits affecting my store's conversion rate?

Shopify Discussion
1

Our store started getting a large volume of bot visits from the US 3-4 months ago. All visits happen at the same time each day, which drives up the bounce rate and lowers the conversion rate. Is there any way to prevent it without upgrading to Shopify Plus?

2

Hey there,

Do you know what source the bots are coming from or which page they land on?

One thing you can do is enable Google reCaptcha on the pages that they are landing on. I’ve shared the steps with you below:

  1. Add reCaptcha on all pages that the spam is coming from. To do this you go to https://www.google.com/recaptcha/intro/v3.html and set up your site by clicking admin console in the top-right corner.
  2. Click on “see client side integration” and grab the code from there.
  3. Paste the code at the very top of the newsletter.liquid, customers/account.liquid and contact-page.liquid files in Online Store > Themes > Current Theme > Actions > Edit code, each time replacing the site_key part with the site key provided when you added your site to reCaptcha.

Otherwise, if you can see that they all come from the same IP address, you can block that IP address as well.

Try that out and let us know if there are any commonalities with the spam visitors.

Hope this helps,