When anyone opens my shop, popups come up that offer promotions like 10% off to input their email or 20% off to input their phone number. However, I don’t remember putting these features up and they don’t even work. I want to take them down. I have been trying to find the solution everywhere but I cant. Can someone please help. Thank you.
Hi @pokecmb
Could you share your store link so I can check?
pokecmb.com thank you so much
This is something you can edit in your theme. Navigate to Online Store → Theme → Customize
Now look in the top left corner near the Header. You should see a field named “promotion” or something to that effect. You can click the “eyeball” icon to turn it off or the “trash” icon to delete the promotion.
Save and exit.
i do not see this. is there another solution?
Please check something related to SMSBump from the Yotpo app.
I think that worked. I appreciate it
You are very welcome!
Hello there @pokecmb If your store uses third party apps or themes, I think the reply marked as a solution here would be helpful as well https://community.shopify.com/post/1417506