That does sound like an good idea, though it would be ideal if we can use a contact form that blocks an IP address from people who are sending bots to try and sell us stuff we don’t want!
Topic summary
Shopify store owners are experiencing overwhelming volumes of unsolicited marketing emails—ranging from 1-2 daily to 40-75+ per day—from third-party marketers offering services. The spam began immediately after launching stores and affects both email inboxes and Instagram direct messages.
Proposed Solutions:
- Use unsubscribe links, spam filters, or separate email addresses
- Replace contact email with a contact form
- Remove “Powered by Shopify” footer text
- Change email addresses displayed in auto-generated privacy policies
- Use obfuscated email formats (e.g., hello[at]domain.com)
- Switch to Google Workspace for better spam filtering
Key Concerns:
- Multiple users suspect Shopify sells/leases store contact information to third parties, though one user confirmed official Shopify emails stopped after changing their registered email
- Bots likely scrape publicly visible information from storefronts, including emails in privacy policies and HTML metadata
- Common email aliases like [email removed] may be particularly vulnerable
- Users report this issue is unique to Shopify compared to Wix and other platforms
- GDPR compliance questions raised regarding consent and data sharing
Status: The discussion remains unresolved with no official Shopify response. Several users are considering switching platforms due to the severity of the spam problem.