We are drop shipping for another Shopify store. We can’t have our Store Order Email Notifications send to customers. How can we suppress Ship Notifications for this partners orders? There are identifiers for these partner order such as a unique TAG, order number format and in notes. Any help appreciated. Thanks!
I don’t think you can suppress certain notifications, but you could modify the template to change the information, for example:
{% if tags contains "Some Tag" %}
Show certain information to these people
{% else %}
Show normal information
{% endif %}
Or if it’s the dropshipper that’s placing orders, have them use their own email address, and put the customer address in order notes or something.
@Thinkdifferent You can suppress shipping notifications for these partner orders by creating a custom automation using Shopify Flow (if on Shopify Plus) or by setting up a simple webhook to filter orders with the unique tag or order number format. You can then prevent emails from being sent for those specific orders. If you need help setting this up, I’m happy to assist!"
Yes, would love your help. Thank you!
Hi – Yes, would love your help with this. Thanks!
If the custom code didn’t work for you, feel free to try Syncerize: Inventory and Order synching app
You and your dropshipper will connect via our app and they can control what email they forward to you, their customer email, their store email or any custom email. It will also forward your inventory levels to your dropshipper in realtime so that he won’t place orders if you don’t have inventory
Hi there,
Thank you so much for asking this question! I had the same issue with our Multan services website, where we also needed to suppress shipping notifications for partner orders with unique tags and notes. It’s great to know others are dealing with similar challenges—looking forward to any solutions people may offer!