We want to use GTM to implement consent mode v2 and the rest of the GA implementation. We have disconnected GA, but can still see Shopify is setting consent default and updates from Shopify. This messed up our GTM side of consent mode settings so we need to remove it. But I can’t find anywhere withi…

Support hasn’t been able to assist so far, which is not great for a feature that is clearly breaking compliance. “We are not a development team, and this request would also fall outside the realm of our technical teams as well.”

Depending on your set up you might get somewhere with the Customer Privacy JS API For a few sites I found setting the following command immediately in the header stopped any Consent Mode defaults being defined by Shopify’s Trekkie system, and then allowed me to set my own values as required. Howeve…

Thanks so much, we’ll give it a go. We see this in several accounts now, which is super annoying! I thought this could at least be configured rather than with no option to turn it off! That’s mad..

I think this stops all tracking for Shopify Apps that integrate with the Shopify Consent API. Probably not a good idea

I hope Shopify sees this thread. This is a big issue at the moment

Is there any way to flag this with their tech team? The past few weeks have been all about consent mode, this is a very damaging issue as Google detects consent mode being implemented ‘incorrectly’ and will start switching some of the google ads features off. If it is a issue affects everyone, they …

If you have previously set up Google Analytics UA through Online Store > Preferences and not removed the UA id as well as the checkmark in Enhanced Ecommerce, it will trigger a default consent event. Removing the UA ID and the Enhanced Ecommerce checkmark will fix that.

The solution would be to turn off this option below inside Shopify’s “Google & Youtube” app. [Mitrodol_0-1713894695593.png] Basically, you even can leave the Merchant Center connected inside this app. If you need you can switch conversion tracking manually to GTM. Also, for sanity inside the MC…

How to switch off the consent mode set up in Shopify

Technical Q&A

analytic_wlfdn March 18, 2024, 2:41pm 10

Good point, it will stop the apps / pixels from operating!

Topic		Replies	Views
How to activate Google Consent Mode (V2) on Shopify Shopify Discussion marketing-campaigns-sales	70	2922	April 23, 2026
Implement Google Consent Mode V2 on Shopify - Solution Shopify Discussion marketing-campaigns-sales , troubleshooting	6	1002	April 12, 2025
How to set default consent cookies to 'denied' using Customer Privacy API? Shopify Discussion marketing-campaigns-sales , troubleshooting	5	252	April 3, 2024
Will Shopify's native Privacy & Compliance App support Google Consent Mode V2? Shopify Discussion marketing-campaigns-sales	51	983	April 18, 2025
Cookie Consent and Google Analytics Technical Q&A customizations , troubleshooting	5	209	June 16, 2026

How to switch off the consent mode set up in Shopify

Related topics