Same here..we are stuck
Topic summary
Shopify’s Trekkie is setting Consent Mode v2 defaults that override GTM configurations, even after disconnecting GA. Multiple users report no in-platform switch to disable this, suggesting a recent enforced change.
Impact and risk:
- Trekkie may set consent flags to “granted” after they were set to “denied,” creating compliance risks. Google may limit Ads features if Consent Mode is misimplemented. Support has not provided a fix.
Workarounds tested:
- Using Customer Privacy JS API: window.Shopify.customerPrivacy.setTrackingConsent(false, callback) blocks Shopify defaults but can stop GA4 hits and disable app/pixel tracking that relies on Shopify’s Consent API.
- Remove legacy UA ID and uncheck Enhanced Ecommerce under Online Store > Preferences to prevent default consent events.
- Disable “Conversion tracking” in the Google & YouTube app when using manual GTM; keep Merchant Center connected and remove the Shopify-created conversion source, linking GA4 instead. Not viable if using the native GA4 integration.
Latest update and notes:
- Even with conversion tracking off, any legacy UA connections can still emit unwanted gtag consent signals; remove UA from settings, theme, or third-party apps. Images highlight the relevant app and Preferences settings; code snippet is central. Discussion remains unresolved; no platform-level toggle exists yet.
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