How to tag products on Instagram Shopping after changing domain?

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Topic summary

A client’s Instagram Shopping product tagging functionality stopped working after migrating from a myshopify.com domain to a custom domain.

Suspected Issue:

  • The domain change likely disconnected the Instagram Shopping integration
  • The new domain may need to be re-verified and added to Instagram

Suggested Solution:
One user recommended reviewing Facebook’s official setup guide for Instagram Shopping, which covers:

  • Connecting a shop to Facebook and Instagram
  • Domain verification requirements
  • Product catalog configuration

The issue appears unresolved, with the original poster likely needing to reconfigure their Instagram Shopping settings to recognize the new domain.

Summarized with AI on November 19. AI used: claude-sonnet-4-5-20250929.
1

Hi,

I have changed a clients domain from a my shopify to a regular domain.

They are unable to tag their products now on instagram shopping.

I am presuming they need to add their new domain to instagram as the article below?

https://www.facebook.com/help/instagram/874710613268135

Many thanks

2

Checked this url?
Set up a shop on Facebook and Instagram: https://www.facebook.com/help/instagram/1187859655048322/
This may be helpful.