How to temporarily fix a non-working barcode scanner?

Retail & Point of Sale
, ,
1

This is a temporary fix for the current socket mobile scanner not working as of 3/1/2023

  1. Download Socket Mobile Companion app

  2. Connect your scanner

  3. Switch mode to ‘BASIC KEYBOARD MODE’

  4. Go into your shopify POS and tap the search bar

  5. Scan a barcode. The barcode should populate onto the search bar and you can tap the item correspoding to the barcode.

I hope this helps some of you guys out until shopify’s pos team fixes the issue.