would love to have an answer to this!
Topic summary
Retailers need monthly/quarterly reports on items marked as Damaged via inventory adjustments in Shopify, but there’s no native report by reason. Several note no response from Shopify support and a 90‑day per‑product inventory history limit.
- Many have reverted to manual tracking (e.g., Numbers/Excel) due to the lack of reporting. Support suggested using Draft orders to log damaged/stolen items, but this requires per‑item checks and is impractical for large catalogs.
- A common workaround is Stocky, Shopify’s free inventory app. If damage adjustments are recorded in Stocky with a reason (Damaged, Donation), Stocky can generate adjustment reports daily, monthly, or quarterly.
- Adjustments entered directly in Shopify do not produce reason‑based reports. It’s unclear whether Stocky can retroactively report past damages recorded in Shopify; indications suggest it cannot.
- Current status: no native Shopify solution; Stocky is the viable path forward for reporting by reason. Open issues include retroactive reporting and any official roadmap or confirmation from Shopify.