Hi all!
I would like to transfer domain from closed Shopify store to GoDaddy. Can somebody help me how to do this? Tnx!
Hi there @Knit79 !
Don here from Shopify.
Thanks for sharing your query with us here in the Shopify Community.
Once 60 days have passed since the initial purchase of a given domain it would be possible to transfer that domain to another host.
If your domain meets this requirement and you don’t have any outstanding invoices due on your Shopify store, we can take a look at adding a couple of days’ trial time to your store so you can begin the transfer of this domain to your preferred host.
You can reach out via our help centre here where we’ll be able to access and discuss your account and see what we can do to help out in this situation.
All the best!
Regards,
Don
Thnx @Don but there is to many stuff on that link you provide. Can you point me exactly on what email address or link to fulfill form to send question?
Hi again @Knit79 !
Don from Shopify once again.
If you follow the prompts on the screen there and scroll down you will see your available options for contacting support.
It would be necessary to get in touch using that site as we’ll need to be able to access and discuss your account securely in order to help out here.
All the best!
Regards,
Don