Main issue: Whether Shopify’s Translate & Adapt (built‑in translation/localization app) can translate UI/content from the Subify subscription app (a third‑party app).
Key finding: A support reply cites Shopify’s limitations—Translate & Adapt does not translate content generated by third‑party apps. A help article was referenced to confirm this limitation.
Implications: Text and UI elements coming from Subify aren’t translatable via Translate & Adapt. Merchants needing multilingual subscription interfaces must seek solutions outside Shopify’s native translation tool.
Recommended next steps: Contact Subify’s support to request localization options within their app, or consider alternative subscription apps that explicitly support Shopify’s multilingual features.
Status: No built‑in solution identified. The original poster acknowledged the guidance; the issue remains functionally unresolved pending third‑party support or an app switch.
Hello, how can I translate my Subify app using Translate and Adapt?
Subify is a 3rd party app that can be downloaded through the Shopify app store.
The app is a subscription & recurring payments app for memberships.
Here is an example screenshot of what I need translated: https://postimg.cc/5XGJ77pL
Is Translate and Adapt compatible with Subify?
Thank you,
Hello @AntCrescendo ,
It’s GemPages support team and glad to support you today.
I checked this app’s document and unfortunately, this app hasn’t supported content from 3rd parties: https://prnt.sc/c2MwP3y98m9t.
You could please read more here: https://help.shopify.com/en/manual/markets/languages/translate-adapt-app#translate-amp-adapt-app-limitations
In this case, I suggest you should reach out to the app to request help or try finding other apps to replace it.
Best regards,
GemPages Support Team
@GemPages Thank you