Hello There, I am unable to turn off notification emails for new orders. In the help center it says that there should be an on and off button, but the only thing that appears is the possibility to change the code. I cant code and that is not really helping me, besides that, the code is extremely long.
Topic summary
A user is unable to disable new order notification emails. The help documentation mentions an on/off toggle, but they only see options to edit code, which they cannot do and find overwhelming due to its length.
Solution provided:
- Navigate to: Store Admin → Settings → Notifications → Staff Notifications → Recipients
- Click the “…” menu next to the recipient
- Select “Turn off”
A screenshot was shared showing the exact location of this toggle option in the admin interface. The issue appears resolved with this step-by-step guidance to the correct settings location.
Hi @Taqs
You can try to turn it off from your store admin > Settings > Notifications > Staff notifications > Recipients > click “…” > Turn off
