How to update order notes attributes field

Topic summary

A user is trying to update or remove the note_attributes field on Shopify orders using Shopify Flow. This field populates the “Additional details” section under “Notes” in the Shopify admin.

Current situation:

  • Flow has an action to update/remove the standard Notes field
  • No built-in Flow action exists for modifying note_attributes

Suggested solutions:

  • Use a custom HTTP request to the Shopify REST API
  • Consider using a third-party app that can handle this functionality

The discussion remains open with no definitive resolution yet.

Summarized with AI on November 11. AI used: claude-sonnet-4-5-20250929.

Is there a way for Shopify Flow to update or remove the order note_attributes field? This is the field that populates the “Additional details” section on an order underneath “Notes” in the Shopify admin. I found an action in Flow to remove or update the Notes field, but not the note_attributes. Any suggestions?

Might need to do a custom http request to the rest api. Also I could build this out for you with our app mesa if you’re open to a 3rd party app.