How to update the business registration document ID

Technical Q&A

Topic summary

  • Verification issue: A mismatch was flagged between the ID number on a submitted business registration document and the ID number on the user’s account.
  • User request: Wants to change/update the business registration document ID (or the account’s ID) to resolve the discrepancy and asks how to do this now.
  • System guidance cited: The message advises either submitting a document with the same ID number or updating the account ID to match.
  • Status: No solution provided yet; guidance on the update process is requested and pending.
Summarized with AI on January 9. AI used: gpt-5.
1

I have recevied the message “The ID number on the document you submitted does not match the ID number on your account. Please submit a document with the same ID number, or update the ID number on your account.” after submit the business registration document for verification.

I want to change the business registration document ID in this monment how can do that?