I am not sure if this has been resolved. Otherwise, I thought this might help:
Having tried all the suggestions given and nothing was forthcoming, I reluctantly checked my info details on the Facebook Business page
I realised that my new address has not been updated: I did just that. Checked other info that needs updating; went back to the verification page and redid everything. Boom it worked.
It is worth giving these steps a try. Hopefully, it works for you this time.
I just got verified! After a few hours of trying absolutely everything.
What worked for me is first logging out and then back in to my Shopify store. Then I switched my theme to another random theme I had saved, and then I switched it back to my original theme. I also refreshed the Facebook page and copied the new code.
I really hope this helps for whoever is still having trouble verifying your domain! Sending love!
Adding this comment in the hope it helps someone else. Verifying with a meta-tag has been doing my head in. Been trying for days - did the whole Facebook Sharing Debugger tool, it was scraping the site and seeing the verification code. But no matter what I did, the green ‘Verify Domain’ button (which you can see on the other options of Upload HTML or Upload DNS TXT record) wouldn’t show up. There was no scroll on the window, so it wasn’t like I just needed to scroll down further on the page to see it. Was tearing my hair out…until…
I thought to myself ‘I wonder what happens if I zoom out in the browser’ so I hit Chrome’s three dots, click the zoom to 90% and bingo, there’s the button. All this time, Facebook’s stupid website wasn’t set up to deal with a window size that wouldn’t show all the page content, and there was no way to scroll to it.
Clicked the (now visible) green ‘Verify Domain’ button and hey presto, did it instantly.
So, before you give up and throw your laptop or tablet out the window, give the browser zoom a try (you might need to zoom out further than I did) - it might just be what you’re looking for!
THANK YOU for this response!! I literally tried everything except for this, wasted about an hour and a half trying to research why it wasn’t working and it finally worked after doing the DNS TXT. I appreciate you!
For me, DNS Method worked. In just under a minute, domain is verified. Otherwise it was giving error “Domain is registered by another business manager”
Hello im trying to locate to Upload a ads.txt file to the root directory of my shopify store for google adsense but i dont know where the file is and where to upload the ads.txt file. Can you please help??
I have done this exact process over and over today and it’s still not verifying. I’ve even verified that it’s in the HTML of the website, but FB still won’t verify.
My DNS asks me for the name, it doesn’t accept [email removed] I tried various words but the test fails.
I put the tag in theme.liquid. I inserted it in different places. but the problem is that the closing of the tag is removed. Facebook wants " />", Shopify turns it into “>”.
so I have no way to verify the domain.
Facebook support doesn’t know what to do.
After several hours of trying. This worked for me! I was doing it wrong in the beginning because I was writing the name wrong. The name of the TXT RECORD has to be [email removed] as you said.