Hi All
I have recently started a shopify business and I am being asked to submit additional details about my business. I am young and still live with my parents and don’t have any utilities bills to verify my address. For the ID I only have a provisional driving licence.
any help would be appreciated Thanks Andrew
Hey, @Aj221999 ! Welcome to Shopify Community!
We’d love to take a look at your case and find out what alternative documents you can provide for the verification. In order for us to do this, we’ll need to access your account and share your information with the team that handles our verification. We’re not able to provide account-specific support via the Shopify Community at this time, however, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
After visiting the link and logging in, you’ll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you’ll be able to find the options for support below the help docs that are presented to you.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!