A user in Sydney, Australia reports being unable to access the Shopify Help Center (help.shopify.com/en) for 2 days. They receive a technical error message stating there’s a problem loading the page, with instructions to return to the home page or reload.
Another user in New Zealand confirms the site appears to be working normally for them, suggesting the issue may be:
The issue’s current status remains unclear, as the original poster hasn’t confirmed whether access has been restored.
Help! I have been unable to access Shopify Help at https://help.shopify.com/en
I get this error message and can’t go back the home page. Its been 2 days and I don’t know how to let them know there’s a problem. I’m located in Sydney Australia.
There’s a problem loading this page
A technical problem with the Shopify Help Centre prevented this page from loading. Please go back to the Help Center home page or try reloading this page.
Hey, looks like its up and running for me (in New Zealand), is it back in action for you?